我的联系方式:
Shelly Li
Tel: +86-157 2459 4307(3G)
QQ:421795112
E-mail:reallyhr_shelly@hotmail.com
Position: Senior Operation manager
team Size: 150-200
REPORT LINE: CENTER HEAD
Key Responsibilities:
1 Oversee and manage Supply Chain operations and client relationship for multiple engagements
2 Build rapport with client to anticipate customer needs, set proper expectation, and look for growth in existing clients
3 Responsible for SLA and performance metrics as well as financial performance of the engagements
4 Mentor, coach, appraise and develop next level management into effective leaders in respective engagements
5 Plan, design, and execute working structure and supporting process with client (i.e. buffer and work design)
6 Connect and interact with solutions team and SBU heads for RFP responses
7 Lead client visits and discussions for potential business to the center
8 Participate in all governance meetings and business reviews with clients