500强外企北京 Custom Support Call Center Agent
<DIV><P style="TEXT-ALIGN: left" class=MsoNormal align=left><SPAN style="FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 10pt">客户一级响应中心。客户有问题会先打电话到这个<SPAN lang=EN-US>call center</SPAN>。如果是简单的问题，<SPAN lang=EN-US>agent</SPAN>就直接在电话里面解决了。不过能解决的情况会比较少。如果解决不了，需要<SPAN lang=EN-US>agent</SPAN>把客户的问题和需求详细<SPAN lang=EN-US>/</SPAN>有条理的记录，然后升级给<SPAN lang=EN-US>recovery lead.<BR><BR></SPAN>倒班情况：<SPAN lang=EN-US>7*24</SPAN>，三班倒。每两周换一次班。非工作时间，打车报销，没有夜班补助。节假日上班按照国家规定给加班费。<SPAN lang=EN-US><BR><BR></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: #1f497d; FONT-SIZE: 10pt" lang=EN-US>=</SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 10pt" lang=EN-US><BR></SPAN><SPAN style="FONT-FAMILY: 宋体; COLOR: black; FONT-SIZE: 10pt">要求：<SPAN lang=EN-US><BR>1</SPAN>、英语流利<SPAN lang=EN-US><BR>2</SPAN>、沟通能力强<SPAN lang=EN-US><BR>3</SPAN>、有客服经验优先，不是必须的要求<SPAN lang=EN-US><BR>4</SPAN>、有<SPAN lang=EN-US>IT</SPAN>背景优先，不是必须的要求<SPAN lang=EN-US><BR>5</SPAN>、应届海归，没有工作经验的可以推荐<SPAN lang=EN-US><BR><BR></SPAN>薪水：<SPAN lang=EN-US>6-8K<BR><BR></SPAN></SPAN><SPAN style="FONT-FAMILY: 宋体; FONT-SIZE: 10pt">工作地点<SPAN style="COLOR: black">：北京</SPAN></SPAN></P><SPAN style="FONT-FAMILY: 宋体; FONT-SIZE: 10pt"><SPAN style="COLOR: black">
<P class=MsoNormal><SPAN style="COLOR: #1f497d" lang=EN-US>联系人：kitty Yang</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d" lang=EN-US>QQ:389813707</SPAN><SPAN style="COLOR: #17365d" lang=EN-US></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d" lang=EN-US>Msn: </SPAN><SPAN lang=EN-US><A href="mailto:dale_in_diesel@passport.com" target=_blank>yangyumin0713@hotmail.com</A></SPAN><SPAN style="COLOR: #17365d" lang=EN-GB></SPAN></P></SPAN></SPAN></DIV>
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